How do I fix an overpayment to an employee?

Employees can get overpaid for a variety of reasons. When it happens, there are several basic options for getting the money back:

1. Have the employee write a check back to the company (easiest option)
2. Deduct the overpayment from the employee's next check
3. Create an ACH reversal from the employee's bank account (this is the last option if all other options aren't possible)

If you are going to pursue an ACH reversal/direct deposit correction, please contact DP Customer Service for assistance.

* Please note that if there are Non-Sufficient Fund Fees, these fees will go to the Client.